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Wesley Health Care Center Phone and Internet Outage Update

9/18/24

Re: Wesley Health Care Center Phone and Internet Outage Update

Dear Residents, Family, and Staff of Wesley Health Care Center:

I am reaching out to keep you informed about the recent phone and internet service disruption at Wesley Health Care Center (WHCC) identified on September 18, 2024. Our dedicated IT team is conducting a thorough investigation however we were notified that this is part of a wide-range outage in our area.

To minimize disruption and ensure continuous communication, we have deployed emergency phone lines throughout WHCC. You will find the updated contact numbers listed below for your convenience. We kindly ask that you use these alternative numbers until further notice.

As a reminder, all incoming and outgoing phone calls are not functional at this time. Internal phone calls have not been affected. As a reminder, during this period, employee personal phone use is permitted to assist with communication.

Here are the Temporary Department Contact Numbers:

These numbers will be active only during the outage period and were distributed to these areas and will be recollected upon outage completion.

Wesley Reception Main Number: 518-316-1719Nursing Supervisor (3 pm – 7 am only): 518-316-2401
Outpatient Therapy Main Number: 518-350-0033
2 Springs: 518-350-0121
3 Springs: 518-580-3092
5 Springs: 518-350-0080
2 Victoria: 518-430-6323
3 Victoria: 518-350-0138
4 Victoria: 518-350-0136
2 Hathorn: 518-316-9805
3 Hathorn: 518-316-6321
Employee Health: 518-350-0130

Thank you,

Jessica Florio,

Administrator